Terms and Conditions
All orders and purchases are subject to these terms and we have the right to not accept any order at our discretion
All images on this website do not reflect absolute accuracy in terms of colour and texture of fabrics and materials used. Actual colours may differ from those pictured on the site.
Your order will be confirmed in writing either by post or by email after availability of your chosen bear(s) is confirmed.
Only when you have received this confirmation has a binding contract been entered into under these terms and conditions.
The price of any bear will be as Stated on the website or during correspondence at the time of ordering, Special order prices will be estimated prior to ordering.
Prices quoted for bears do not include postage, packaging and insurance.
As soon as you have taken delivery of the bear(s) then you are responsible for them.
You only own the bear after full payment has been received by us.
We are prepared to offer a full refund on any bear purchased.
Responsibility for the cost of returning the bear(s) will rest with the purchaser.
If bear(s) are delivered in a damaged condition you must inform us as soon as possible. If you do not notify us of any damage within a reasonable time we will have no liability.
All goods must be returned in original packaging
All bears are supplied subject to availability.
These terms and conditions do not affect you statutory rights.